Support center

Need Help? We're Here to Help.

Get assistance with tasks, referrals, account access, payments, and withdrawals.

Contact Support Open Official Channel Open Official Group

Choose the right channel

Fast ways to get help.

Use the option that matches your issue so the team can respond faster.

Use this when you need direct help with tasks, payments, account issues, or general support.

Contact Support

Use this for announcements, updates, task notices, and platform broadcasts.

Open Official Channel

Use this for community help, support questions, referral help, and task clarification.

Open Official Group

Make sure you have at least 12 approved tasks and meet the fixed amount rule before requesting payout.

Open Withdrawal Page

Know the requirements

Keep these current platform requirements in view before requesting a payout.

12Approved tasks

NGN 1,000Withdrawal amount

NGN 100Withdrawal fee

A quick checklist

These checks solve most account and withdrawal questions.

New users must join both official pages before the dashboard fully unlocks: OFFICIAL CHANNEL and OFFICIAL GROUP.

Withdrawals stay locked until you complete at least 12 approved tasks.

Make sure your balance meets the current withdrawal amount of NGN 1,000.

When contacting support, always include the same email you used to create your account.

Questions, answered

Short answers for the issues users ask about most often.

Why is withdrawal locked?

Because either your approved task count is below 12 or your balance does not yet match the required withdrawal amount.

Can referral earnings be tracked separately?

Yes. EARN HUB stores task earnings and referral earnings independently so admins can review them clearly.

What if my task is still pending?

Pending tasks are waiting for admin review. Keep your proof accurate and allow time for approval.

Where should I report a payment issue?

Use the support contact first, then include your registered email, withdrawal date, and issue summary.